Everyone must stay at home to help stop the spread of coronavirus.
You should only leave the house for very limited purposes:
Important - These reasons are exceptions – even when doing these activities, you should be minimising time spent outside of the home and ensuring you are 2 metres apart from anyone outside of your household.
There is separate advice about staying at home if:
Do not leave your home if you have either:
To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
Use the 111 online coronavirus service to find out what to do.
Only call 111 if you cannot get help online.
Important - Call 111 for advice if you're worried about a baby or child.
If they seem very unwell, are getting worse or you think there's something seriously wrong, call 999.
Do not delay getting help if you're worried. Trust your instincts.
Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.
Gomer Street (Main)Tel: 01902 600833 or 01902 366194
Fisher Street(Branch)Tel: 01902 366194
PLEASE NOTE THAT YOU ARE ABLE TO COMPLETE AN E-CONSULT 24 HOURS PER DAY AND DO NOT HAVE TO LIMIT THIS TO THE SURGERY OPENING HOURS
Fisher Street branch closes at 1pm daily. Please note if need to contact that surgery after 1pm our Gomer Street site will be open and phones available as per opening times above.
Lockstown practice currently provides extended surgery hours as follows:
These appointments in the extended hours will be available to patients that find it difficult to attend the surgery at normal times due to work, lifestyle and family commitments etc. They will not be emergency/same day appointments.
On Training days you should call Waldoc on 01922 501999.
You can also contact the Urgent Care Centre on 01922 605730
Outside of normal surgery hours you can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.
The NHS 111 service is staffed by a team of fully trained advisers, supported by experienced nurses. They will ask questions to assess your symptoms, then give you the healthcare advice you need or direct you straightaway to the local service that can help you best. That could be A&E, an out-of-hours doctor, a walk-in centre or urgent care centre, a community nurse, an emergency dentist or a late-opening chemist.
Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, one will be sent just as quickly as if you had dialled 999.
If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.
If you have difficulties communicating or hearing, you can use the NHS 111 service through a textphone by calling 18001 111.
Calls are connected to the TextDirect system and the textphone will display messages to tell you what is happening. A Typetalk Relay Assistant will automatically join the call. They will talk back what you've typed to the NHS 111 adviser and, in return, type back the adviser’s conversation, so you can read it on your textphone's display or computer.
For minor illnesses have a chat to your local pharmacist or take up one of the extra GP appointments that are being provided from the primary care hubs at evenings and weekends.
For an urgent medical need that isn't an emergency NHS 111 is available 24/7 with trained advisers to help you get the right medical attention.
Further information can be found at: http://www.healthwatchwalsall.co.uk/wp-content/uploads/2015/09/New-Urgent-Care-Centre-in-Walsall.pdf
Please note the surgery will be closed on the following Bank Holiday Dates
Christmas Bank Holiday - Wednesday 25th December and Thursday 26th December 2019
New Years Day - Wednesday 1st January 2020
Please follow the guidelines on the tab When we are closed as to information on Out of Hours contacts
Please note the Practice at both sites will be closed from 1pm on Wednesday 11th December 2019.
The phones lines and front desks will re-open at as normal at both sites on Thursday 12th December 2019.
An answer machine message will instruct you on the telephone number to call during this time.
For symptoms of chest pain and stroke please ring 999
If you need advice whilst we are closed please ring NHS 111 or Waldoc on 01922 501999.
Please note the following opening times over the Christmas Bank Holiday Period
At all other times during the Christmas Bank Holiday period we will run to our normal opening hours.
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